Why Your HOA Website Needs to Be Mobile-Friendly (and How to Fix It)

Let’s face it—most HOA board members aren’t likely to be tech experts. Even if they were, you’ve got enough on your plate without worrying about whether your website works on a mobile phone.

But here’s the thing: over 70% of visitors will try to access your HOA or community website from a mobile device.

If your site isn’t mobile-friendly, here’s what happens:
❌ Residents can’t find important documents
❌ People struggle to pay dues or register for events
❌ You get more complaints because the website is useless
❌ Google buries your site in search results

So how do you fix this without turning into a web developer? Let’s break it down.


How to Know If Your Website Has a Mobile Problem

Not sure if your site works well on phones? Try this:

🔹 Open your website on your phone. If you have to zoom in and out, it’s not mobile-friendly.
🔹 Click on a menu item. If it doesn’t work or is too tiny to tap, that’s a problem.
🔹 Check a PDF or document. If you have to scroll side to side to read it, your site needs an update.
🔹 Use Google’s Mobile-Friendly Test (test here). It will tell you right away.



Why Mobile-Friendly Websites Matter for HOAs & Community Groups

1. Residents Expect It

People use their phones for everything—banking, shopping, even paying HOA dues. If they can’t use your website, they’ll email you instead (or worse, show up at the office).

2. It’s Required for ADA Compliance

A website that isn’t mobile-friendly often isn’t accessible either. Tiny fonts, bad contrast, and cluttered layouts make it impossible for people with disabilities to use. That could mean lawsuits or fines in some places.

3. Google Won’t Show Your Site

Google uses mobile-first indexing, meaning if your site doesn’t work well on phones, it won’t rank in search results. That means fewer people find your community online.


How to Fix It (Without a Headache)

Option 1: Switch to a Mobile-Friendly Theme

If your site is built on WordPress, Wix, or Squarespace, switching to a modern theme often fixes mobile issues. Some great free, mobile-friendly WordPress themes include:
Neve (Lightweight & fast)
Astra (Easy to use)
Twenty Twenty-Four (Comes with WordPress)

Option 2: Use a Website Service That Handles It for You

If updating your website sounds like too much work, consider using a managed website service that takes care of:
✔️ Mobile optimization
✔️ Security & updates
✔️ ADA compliance
✔️ Hosting & backups

Many companies specialize in HOA and community websites, so you don’t have to deal with the hassle.

Option 3: Hire a Freelancer for a Quick Fix

If you like your website but just need it tweaked, a freelancer can:
✔️ Resize text & buttons for mobile users
✔️ Make your menus work better
✔️ Improve how documents display on phones

This is a good option if you don’t want to rebuild your site but need it to function better.

Final Thoughts: It’s Time to Fix Your HOA’s Website

If your website isn’t mobile-friendly, it’s frustrating your residents and making your job harder.

The good news? Fixing it doesn’t have to be complicated. Whether you switch themes, hire help, or use a website service, making your site mobile-friendly will save you time, reduce complaints, and keep your community informed.

Let Midtown Handle It for You

At Midtown, we specialize in hassle-free website hosting and management for HOAs, special districts, and community organizations. We take care of security, accessibility, mobile optimization, and updates—so you don’t have to. Our sites work on mobile devices out of the box.

💻 Want a website that just works? Get started with a quick demo:
➡️ Become a Midtown Member

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